I rarely leave reviews or such, but I felt compelled to let you know what a wonderful choice I made when choosing to go with your Company for my insulation. I am an owner/builder and therefore don’t have the contacts and experience of a general contractor. When shopping for a Company to do my insulation all I could do was a web search and get a few estimates…
Dwayne Dalichau made the decision to go with Progressive one of the easiest I’ve had to make. He was polite, on time, and extremely knowledgeable, without being overly “Sales-sey”. He was extremely thorough in conforming to the building plans and answering any questions or concerns I had.
I wish I could say that about the other companies I entertained.
Dwayne really excelled later in the process when I had some changes to the scope of work, brought about by a “difficult” Building Inspector. I remember calling him late on a Friday evening and yet Dwayne dealt with it right then - giving me all the options and following through... over and above expectations.
The mechanism you have in place for quoting, job agreement and scheduling is very clear and simple, backed up by a responsive office staff. The crew that came to do the job were prompt, polite and very professional. I was blown away with how quickly they were done, without cutting corners. They left the worksite clean and tidy. Before I knew it, I had your Insulation Certificate in hand, detailing all the work done.
Come the inspection, the Inspector barely looked at things because he knew the job was done by Progressive… It made me wish I had asked him who to use in the first place!
I will leave a review on Yelp and feel free to use this letter as a testimonial as I couldn't recommend Progressive Insulation & Windows more.
As the owner of the business, you should be aware of how your employees represent your ethic - from my perspective, you have a great team that do you proud. Dwayne and the Gang rock!! Thank you.